Frequently asked questions
Zapcharger Pro Charging Station
How can I buy ZapCharger Pro?
How does the installation Process work?
Can we avoid all administration around payment?
Where is ZapCharger Pro produced?
Zapcharger Portable Charging Cable
Where can I buy ZapCharger Portable?
Contact Berg Auto here
I need support for ZapCharger portable
Contact your distributor for help.
We are continuously updating and improving our solutions. See what we have improved in our service log.
Please see the service status below. We are updating the service status at all times.
Log in to ZAPTEC Portal to see your charging history and monitor your ZapCharger charging stations.
Are you in need for assistance with the installation, how to authenticate users etc.? Please check out our assistance videos on YouTube. You may access them here.
We are here to help!
Please do not hesitate to contact ZAPTEC with any questions you may have. Our dedicated support team are Ann Elin, Daniel, Svein Tore, Henning and Trym.
Svein Tore Karlsen
System and Client Specialist
Product and System Specialist
Ann Elin Rugland Eide
IT-manager / Support
DO YOU NEED SUPPORT?
Do you have any questions about your charging station?
Send us a message on Facebook Messenger in the right corner or contact your operator / dealer.
Do you need to speak to us? For sales or technical dealer support, contact us at 919 03 676 or contact ZAPTEC Support.
Our hours of operations are:
Telephone and e-mail
Monday through Friday: 08:00 to 18:00
Monday through Friday: 08:00 to 22:00
Saturday: 10:00 to 18:00
Sunday 10:00 to 22:00
Our expected response time is
24 hours in the hours of operation
15 minutes on chat in the hours of operation
75 seconds by phone in the hours of operation
+47 919 03 676
Are you a dealer / installer and need help?
Please log in to our Support page for FAQ, or to submit a request to our support team.